Eligibility for Refunds
Refunds for tickets or services purchased through the EXTEMPORE Online Store are available only in the following cases:

• Cancellation of the event;
• Significant changes to the event (dates, location);
• Personal reasons preventing the Buyer from attending the event.

Refund Request Procedure
To request a refund, the Buyer must contact EXTEMPORE via email: info@extempore.info. The request must include:

• Event name;
• Event date;
• Email address used during registration;
• Reason for the refund request.

Refund Process

• Refunds will be processed to the original payment method used for the purchase;
• In certain cases, EXTEMPORE may offer a credit or deposit for a future event instead of a monetary refund;
• Refunds will be processed within a reasonable time frame after the request is verified.

Exceptions

• Services already provided (such as access to the event or materials) are generally not refundable;
• Partial refunds may be offered only at the discretion of EXTEMPORE if only some Services were affected.

Final Terms
By purchasing a ticket or service, the Buyer agrees to this Refund Policy.